Today is International Day of Happiness and here at Ecrubox, we thrive in our culture and the topic of employee happiness and wellbeing is extremely important to us.

Being happy at work is at the heart of our culture. It can make a huge impact on our quality of life and, not only that, but we spend up to 40+ hours a week at work. Therefore creating an employee wellbeing strategy was a priority for us.

At Ecrubox, we started with small steps by creating a flexible working environment and allowing our team to have the ability to work from home and be in the office on the days that suited them best. This led to increased job satisfaction and work-life balance. We then partnered with The Happiness Index to create a safe space for team members to share their thoughts and feelings. This not only encourages open communication, but also fosters a sense of belonging among employees. By giving our team the freedom to offer feedback and suggestions for improvement, we are taking steps towards creating a positive and supportive work culture.

What is The Happiness Index?

The Happiness Index is a valuable tool for Ecrubox, providing real-time data and insights into employee engagement and happiness.

By asking one simple question each week - "How are you feeling today?" - and rating their happiness between 1-10, team members are given a quick and easy way to provide feedback. The platform also allows for comments and questions encouraging open communication and transparency - and it’s all completely anonymous too!

Ecrubox takes this feedback seriously, dedicating a fortnightly catch-up call to discuss the latest feedback from The Happiness Index. This not only helps the team stay informed but also acts as a virtual coffee break, giving everyone a chance to take a breather from their busy week.

The Happiness Index is not only a valuable tool for employees but also for our clients. We share the platform with clients, providing direct feedback and visibility into the key drivers that impact client engagement. This allows us to continue to improve and provide the best possible service.

So, how did we make a change?

We listened to our team and asked what they wanted from Ecrubox.

We wanted to know what would make Ecrubox an awesome place to work so we created an Employee Feedback survey. The feedback we received from the survey was incredibly valuable. One of the changes we made was to introduce new benefits such as free parking and company lunches. We also provided more flexibility in our work arrangements, allowing team members to work from home or in the office depending on their preference. By taking our team’s feedback on board, we were able to make positive changes that improved employee satisfaction.

Prioritising employee well-being and happiness can have numerous benefits for organisations. It can help attract and retain top talent, improve engagement and loyalty, and contribute to the overall success of the business. By taking small steps like introducing flexible working arrangements and encouraging open communication, we can continue to create a positive work environment that supports employee happiness and well-being.

Charlotte Jones, Executive Assistant